Our People Make the Difference
Quality isn’t just about providing our clients with the best products in the business. That’s certainly part of it, but to us, quality is about our people. Our passionate, driven team of sales, project managers, designers, client service representatives and more are there for our clients at every stage, even when the job is done. Aside from experience, we combine a passion for applying design, product and project support to match each client’s individual needs and create a truly innovative solution.
Join Our Team

Kevin Barbary
Principal


Paul Fraser
Principal


Christa Adymy
Executive Vice President of Sales


Adam Bacall
Executive Vice President


Sean Barbary
Account Manager


Lisa Barton
Vice President of Project Management


Lauren Bass
Account Manager


Ed Baust
Managing Principal


Kelsey Bonnett
Director of Marketing


Angela Brown
Senior Project Manager/Designer


Kevin Busby
Project Manager


Makayla Byrd
Marketing Associate


Maria Camacho
Senior Sales Coordinator


Steve Chiocco
Vice President


Taylor Chung
Senior Sales Executive


Gary Cohen
Senior Project Manager


Mary Connors
Product Application Specialist


Jessica Denton
Sales Coordinator


Scott DeSantis
Account Manager


Mike Dignard
Vice President, Finance


Connell Driscoll
Account Manager


Carlos A. Duarte
Senior Project Manager


Addie Dunn
Vice President


Doug Ellis
Senior Vice President


Susan Evans
Vice President


Mark Feetham
Senior Account Manager


Alison Fernandes
Senior Sales Coordinator


Megan Ferro
Creative Design Lead


Mackenzie Flannigan
Account Manager / Designer


Gina Fulginiti
Account Manager


Mirian Garcia
Vice President of Design


Brent Girolimon
Vice President


Nicole Gulardo
Account Manager


Amy Hainer
Vice President, Architectural Products


Neil Hart
I.T. Manager


Leigh Anne Homewood
Senior Designer


Brandon Huff
Designer/Project Manager


John Huntington
Account Manager


Suho In
Project Manager


Jen Jardin
Senior Project Manager/Designer


Jamie Joncas
Senior Sales Coordinator


Timothy Jones
Account Manager


Alan Kaplan
Senior Sales Executive


Steffanie Keilty
Senior Project Manager/Designer


Vitaliy Kharitonov
Information Technology Specialist


Mona Kumar
Administrative Coordinator


Chris Leonard
Vice President


Maddie Lewis
Sales Associate


Julia Martineau
Account Manager


Darlene Masella
Project Services Manager


Caroline Miller
Marketing/Business Development Associate


Rob Miller
Senior Account Manager


Peggy Morales
Senior Project Coordinator


Patricia Morris
Vice President, Administration


Sarah Mortimer
Associate, New Business Development / Account Manager


Neva Murphy
Senior Project Manager


Caroline Murray
HR & Employee Benefits Supervisor


Mary Ellen Murray
Senior Accounts Payable Coordinator


Heidi Nicholson
Sales Coordinator


Holyn Nickerson
Executive VP, Business Development & Marketing


Ben Nottingham
Account Manager


Charlie O’Connor
Project Manager


Jessica Oesterle
Senior Designer


Meredith O’Rourke
Account Manager


Kevin O’Shea
Vice President, Sales, Northern Region


Alan Ottenstein
Architectural Products Estimator


Kathy Phengrasamy
Senior Designer, NCIDQ #18840, CCIDC #6062, LEED AP


Francesca Pirraglia
Account Manager


Lenny Ribok
Project Manager


Arlen Rojas
Project Manager


Amy Rydell
Senior Sales Coordinator


Cathy Sandoval
Senior Project Manager


Charlie Saputo
Senior Sales Executive


Kristin Schanbacher
Project Manager


Sarah Schoeffler
Product Application Specialist, NCIDQ 34271


Susie Serrano
Senior Sales & Project Coordinator


Katia Shairs
Sales Coordinator


Susie Sheehan
Senior Designer


Mike Sheehan
Senior Designer


Leticia Silva
Manager, Sales Support & Admin


Maggie Smith
Senior Designer/Account Manager


Rob Tenaglia
Managing Principal


Samantha Torres
Senior Coordinator


Jim Towne
Project Coordinator / Field Services


Jeffrey Tuck
Senior Sales Executive


Katie Valencius
Account Manager


Sylvia Vega
Senior Sales Coordinator


Cassie Vogelsang
Account/Project Manager


Beth Whaley
Senior Account Manager


Yim Wong
Revenue Accounting Manager


Rebecca Zeman
Sales Associate
Kevin Barbary
Principal
Kevin Barbary and Paul Fraser started Office Resources in 1996. In the last 25 years, they have grown the firm to become one of the top five Knoll dealerships in North America. With over 30 years of experience in the contract furnishings industry, Kevin acts as the ownership liaison between the client, the Office Resources account team and our manufacturing partners. Kevin also oversees the firm’s marketing and business development initiatives across all six of our offices and is an active member of IIDA, CoreNet and IFMA.
Kevin and his wife Debbie raised their two boys, Kevin and Sean, in Scituate, MA, where they still reside today. In addition to enjoying their time with family and friends on the South Shore they are avid skiers and outdoor enthusiasts and enjoy the mountains in New England during the winter. Kevin and Debbie are very active in several philanthropic endeavors including Team Impact, Boys & Girls Club of South Boston, Friendship Home and the recently opened, Our Lady of Good Voyager Chapel in South Boston.
What would be impossible to give up
My peloton
Quote or Motto
The greatest privilege you can receive is the privilege to give back
Go to Binge Show
Succession
Favorite Place You’ve Ever Been
Anguilla
When I was little I wanted to be
The Pope
Paul Fraser
Principal
Paul Fraser is a founding principal of Office Resources since its inception in 1996. Over the past 25 years, Office Resources has grown to become one of the top three Knoll dealerships in the world. With over 27 years of industry experience, Paul’s primary role at Office Resources is to provide executive oversight with our largest corporate clients and ensure customer satisfaction. Paul also oversees the financial operations of the company and is engaged in strategic planning and acquisitions for the firm.
Paul is involved in both Boston and New York CoreNet chapters, is a core supporter of Team Impact and Lazarus House charities and has been involved with youth hockey for over 17 years. Paul lives with his wife Laurie, son Connor, two daughters Katherine and Lauren, and the family pup, Oliver.
College/University
University of Massachusetts at Amherst, Suffolk University MBA
Quote/Motto
“Always take the high road”
Favorite Knoll Piece
Barcelona Chair
Favorite Animal
My Australian Labradoodle, Oliver
Proudest Accomplishment
My 3 Children
Adam Bacall
Executive Vice President
Adam has over 15 years of contract furniture experience. As Executive Vice President, he is responsible for managing the resources for the OR New York City office to be one of the top furniture dealerships nationally. Additionally, Adam closely oversees the daily management of his accounts, working collectively with his team to meet the demands of the client. His extensive experience in several different industries including commercial real estate and entertainment enables Adam to provide a unique insiders’ perspective for his clients.
Adam is a member of IIDA NY, CoreNet NYC and Executives Association of New York. In his free time, Adam likes traveling, playing basketball, and tennis. On Fridays, Adam and his family spend time cooking for and eating dinner with a group of men who stay at a shelter on the Upper West Side of Manhattan. He enjoys the time and his two children gain an appreciation for the human experience and condition.
Quote Or Motto:
“Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent…”
-Calvin Coolidge
Describe Yourself In Three Words:
Committed, candid, conscientious
Lesson Learned That Has Benefited You Most In Your Career:
Differentiate yourself by doing what you say you are going to do.
When a challenge arises be honest and direct. Prepare several solutions and a rationale for why you are recommending one of them.
Something People are Surprised to Know About You:
I’m 5’4” and I played High School and Division III College Basketball
Sean Barbary
Account Manager
In his role as Account Manager, Sean is responsible for the management of existing client relationships, while assisting with new business requests. He serves as a point of contact to respond to and manage the day-to-day needs of his team’s accounts, communicating both budgetary items and project status to his team’s clients. Sean has strong relationships with furniture installers from his experience coordinating both local projects as well as projects all over the United States and Canada. As his bandwidth of projects consistently range in scope, Sean ensures that the client receives great attention to detail regardless of the size.
Sean was born and raised in Scituate, MA and has spent time living in Rhode Island, Southern California, Boston and now lives full time in New York City. He is a marathon runner and a past member of the Spaulding Rehabilitation Race for Rehab Team, where he has raised almost $10,000 during training efforts. He enjoys traveling, skiing, hiking, working out, running, swimming, spending time at the beach and pool, and generally anything outdoors! While attending a recording of Ellen, Sean was selected from the audience to play a game on stage.
Happiest When:
I’m skiing out West!
Favorite Knoll Piece:
Generation Task Chair
Favorite Book:
The Great Alone by Kristin Hannah
Quote or Motto:
“You can’t stop the waves, but you can learn to surf.”
Lisa Barton
Vice President of Project Management
With over 27 years of industry experience, Lisa has extensive knowledge of furniture project management and design. As Vice President of Project Management, Lisa not only deploys our PM team to client assignments but she also oversees many of our longstanding client projects from order entry through completion to ensure that the specifications and installation meet our client’s standards and expectations. Lisa spent six years at two prominent Boston architectural firms gaining construction management, marketing, and sales experience before finding her niche at Office Resources. For the last sixteen years, she has worked on furniture projects of all scales understanding that regardless of the size, every project needs the same attention to detail and coordination. When Lisa is not working, she is sitting on a beach, golfing, or biking.
College/University:
Endicott College
When I Was Little I Wanted To Be:
An Interior Designer – dreams come true!
Lesson Learned That Has Benefited You Most In Your Career:
The loudest voice in the room is not always the smartest
Favorite Place You’ve Ever Been:
Island hopping in the Caribbean
Lauren Bass
Account Manager
Lauren started at Office Resources in September of 2019 and has 11 years of industry experience. As an Account Manager, Lauren uses her creativity and passion for beautiful spaces to help her clients achieve the workspace they aspire for. Her underlying goal is to ensure that her clients’ expectations are met – and even exceeded – while working with her & Office Resources.
Lauren is from Long Island, got married in February of 2020 (yikes!), has two dogs, and loves new adventures. She’s a sucker for the beach and has a weird obsession with the Moon & the Statue of Liberty.
Most Adventurous Activity:
Sky Diving
Surprising COVID Activity:
Painted the outside of my house
Can’t Say No To:
A Chocolate Chip Cookie
Secret Talent:
Drawing Cartoon Characters
Ed Baust
Managing Principal
Ed has over twelve years of contract furniture experience. As Managing Principal, he is responsible for overseeing the direction of the sales force in the New York City office. Additionally, Ed closely oversees the daily management of his accounts, working collectively with the team to meet the demands of the client. His extensive experience allows him to develop and build relationships within the industry. Ed is a member of CoreNet NYC. Originally from Kentucky, Ed now resides in Connecticut with his wife, son, and labradoodle. Outside of work, he enjoys spending time with family, hiking, as well as playing the guitar.
College
Murray State
Job Right After College:
I went to Nashville, started a band, and recorded a 4-song EP on Music Row. Sold frozen food door to door to support our family.
First Concert:
Dave Matthews
Go-To Show:
Seinfeld. There will never be a better show…
Kelsey Bonnett
Director of Marketing
Kelsey has been with Office Resources for over ten years. As Director of Marketing, she oversees the Marketing team alongside the EVP of BD & Marketing. Kelsey is responsible for OR’s website, social and brand management, and she works collaboratively with sales, business development and project services teams to develop creative and compelling marketing materials. Kelsey resides in Plymouth, MA with her husband, one-year-old daughter and two labs!
Happiest When:
I’m with my family… or at the beach!
College:
Stonehill College
Quote:
“Don’t let the things you want make you forget the things you have.”
Favorite Sport:
Basketball
Angela Brown
Senior Project Manager/Designer
Angie has been with Office Resources for 18 years and has over 30 years of industry experience. As a Senior Project Manager and Designer, Angie works with the project team coordinating design, space planning, specification, as well as managing ship dates, deliveries and installation for her clients. She works closely with all trades involved in the project until completion. A resident of Manchester, NH, Angie enjoys spending time with her husband of 33 years, her two children and granddaughter. She loves the seacoast, shopping and the arts!
Lunch Spot:
When in Portsmouth, The Green Room
Favorite Knoll Piece:
Womb Chair and Ottoman
Color:
Love all color, But Red is my favorite
Meal:
Lobsta
Kevin Busby
Project Manager
Kevin has 17 years experience in the industry as an Account Executive and Project Manager, handling accounts including Converse, Sun Microsystems and Verizon. He also has 24 years experience as an Installation Training Manager. He has created, developed, implemented and maintained installation training programs for all product lines.
College Major
BS Economics
Favorite Book
The Autobiography of WEB DuBois
Favorite Concert
Linda Ronstadt
Favorite Movie
Unforgiven
Fun Fact:
Danced with Alison Krauss
Makayla Byrd
Marketing Associate
Makayla has 6+ years of marketing and graphic design experience. In her role as Marketing Associate, Makayla oversees social media, marketing, website and brand management, along with content creation for all marketing materials. Makayla grew up in Beverly, MA and in her free time, you’ll find her traveling, hanging out with her English Bulldog Bella and Husband Adam, or at the beach.
College/University:
Clemson University
Bucket List Item:
See the Northern Lights
Superpower You’d Want:
Teleportation
Favorite Place You’ve Ever Been:
Positano, Italy
Maria Camacho
Senior Sales Coordinator
Maria has 23 years of experience in the contract furniture industry. As a Senior Sales Coordinator, she has been involved in numerous large corporate accounts, responsible for proposal creation, order placement and review, along with delivery and installation scheduling. Maria coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met from start to finish. Maria loves spending time with her family especially her 2 boys who she adore tremendously.
When I Was Little I Wanted to be:
A nurse
If I could travel anywhere it would be:
Africa
Favorite Movie Line:
“I see Dead People” – The Sixth Sense
Secret Talent/Fact:
I won 2nd place in a Salsa Dance Competition
Steve Chiocco
Vice President
Steve has been an integral part of the Office Resources team for over 25 years. With over 33 years of industry experience, he closely oversees the daily management of his accounts, working collectively with the team to meet the demands of the client. Steve’s extensive experience has allowed him to build strong relationships with manufacturers and installation partners. Prior to Office Resources, Steve spent eight years at another Boston office furniture dealership, honing his craft. Originally from New Jersey, Steve has been married for 31 years and is a proud father of three boys and a new daughter-in-law! He loves golf and olives, hates pearl onions and could never celebrate Christmas without a real tree.
College:
Stonehill College
Favorite local restaurant:
Trattoria Della Nonna (weekly Thursday night date night spot)
Quote or Motto:
“Life happens at blinding speeds. Learn to go through your day with your head on a swivel.”
Bucket list item:
Golf excursion to Scotland/Ireland with a round at St. Andrews.
Taylor Chung
Senior Sales Executive
Taylor has over 20 years of industry experience as both an Account Manager and Interior Designer. As a Senior Sales Executive at Office Resources, Taylor maintains her existing clients and develops new business. She oversees her projects and accounts from start to completion, helping her clients with space planning and finish selections. She is a member of the IIDA New York Chapter and has a BFA in Industrial and Interior Design from Syracuse. In her spare time, you can find her with her three dogs, Copper, Macey and Max… the joy of her life.
When I Was Little I Wanted To Be:
A Fashion Designer
If I Could Travel Anywhere It Would Be:
Bali
Quote/Motto:
You get what you paid for
Gary Cohen
Senior Project Manager
Gary has over 22 years of industry experience. As a Senior Project Manager, he manages the overall logistics of our projects from order entry until completion to ensure that the specifications and installation meet the client’s standards and expectations. Gary conducts showroom tours with prospective clients, works on CAD design, specifications and electrical layouts and is responsible for the details of each project installation, which include client walk-throughs upon completion and Day 2 orders. Gary lives with his wife and 20-year-old twins in Manalapan, New Jersey. In his free time, he loves to watch sports, play racquetball and collect US Coins.
Ideal Weekday Lunch Spot:
Taco Bell
What Would Be Impossible To Give Up:
Cheese
Favorite Sport:
Basketball
Superpower You’d Want:
Ability to Fly
Mary Connors
Product Application Specialist
As a Product Application Specialist, Mary works across all Office Resources locations to assist in all phases of the product design implementation process. With over 30 years of industry experience, she has extensive product and design knowledge from working as a design consultant to various architectural firms and dealerships specializing in space planning, design development and contract furniture specifications. Mary grew up in western New York in the idyllic town of East Aurora, before moving to Maine. She loves being outside, either gardening, hiking, kayaking or walking the beach. Mary has three grown children and loves spending time with them, her husband Russell and their dog Izzy.
Quote or Motto:
Stay Positive. Work Hard. Make it Happen
Favorite Knoll Piece:
Womb Chair
Hobbies:
Refinishing old furniture pieces, gardening, drawing and painting
Happiest When:
I’m outside doing something active
Jessica Denton
Sales Coordinator
Jessica has been with Office Resources for three years and has been in the industry for over 7 years. As a Sales Coordinator, she is responsible for proposal creation, order entry and review, along with delivery and installation scheduling. Jessica coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met. Jessica resides on the South Shore with her husband (Greg) and son (Charlie). When she’s not working she enjoys time with her family and friends, bringing her son to his soccer practices and games and relaxing.
Go-To Binge Show:
The Office and Law and Order SVU
Happiest When:
At the beach
Favorite Sport:
Soccer
Go-To Coffee Shop And Order:
Starbucks
Tall Iced Coffee in a Venti Cup with
(1) Packet of Sugar in the Raw
Splash of Milk
(3) Espresso shots
Extra Ice
Scott DeSantis
Account Manager
With over five years of industry experience, Scott closely oversees the daily management of his accounts, working collectively with the team to meet the demands of the client. As an Account Manager, he is responsible for finding companies that want to create an office environment that properly supports the way their organization works today, but also with the future in mind. Scott is the Vice Chair of the IFMA Young Leaders Committee and a member of IIDA NY.
Scott grew up in Darien, CT and attended Dickinson College. An avid hockey fan, Scott loves the Rangers and plays street hockey on the weekends.
Connell Driscoll
Account Manager
With over three years of industry experience, Connell oversees the daily management of his accounts and works collectively with his team to meet the demands of each client, while continuing to source new business in the Boston and Portsmouth markets. Connell has a strong understanding of the corporate interiors industry and has helped companies of all sizes successfully navigate the procurement process. Born and raised in Milton, MA he now resides in South Hamilton, MA. When he isn’t working, you can find him hanging out with his wife Susie and two year old son, Hale, or sneaking out for a weekend round of golf.
College/University:
Boston College
When I Was Little I Wanted To Be:
A singer
Favorite Knoll Piece:
The Eero Saarinen Dining Table w/ Marble Top
Favorite Sport:
To play – Golf
To watch – Football
Carlos A. Duarte
Senior Project Manager
Carlos has over 20 years of combined business experience in commercial office furniture, project management and facilities project management. Carlos worked for an insurance company for many years as the Facilities Supervisor at 2 WTC as the Client, this allows him to always foresee what the Clients’ needs and dislikes can be and correct them to minimize potential punch list.
As a Senior Project Manager at Office Resources, Carlos manages the overall logistics of our projects from order entry until completion to ensure that the specifications and installation meet the client’s standards and expectations. From coordinating ship dates and deliveries to site to attending construction meeting, he understands that regardless of the size, every project needs the same attention to detail, coordination, and management.
Carlos wears many hats and is extremely handy as he grew up fixing homes with his dad, which has instilled the knack for always finding a solution to any problem.
Biggest Pet Peeve:
Lack of Common Sense/Not Thinking Outside the Box
Inspiration:
Work hard in Silence, let your Success be your Noise.
Addie Dunn
Vice President
Addie has been with Office Resources for over ten years. In her role as Vice President, Addie is responsible for making sure her clients are happy with their space, and her design and project management colleagues are confident in her abilities to deliver product on time and on budget. From large international corporations to start-ups, Addie successfully engages with her clients as a furniture consultant, ensuring that each workplace design meets their goals.
Favorite Place You’ve Ever Been:
Sabi Sands in South Africa or everywhere in Switzerland!
A Goal You'd Like To Accomplish:
Renovating my house!
Superpower You’d Want:
The ability to FLY!
A Contest You Once Won:
Most pizza slices eaten in one sitting at Papa Gino’s Tuesday Pizza Night, not sure if I’m proud or embarrassed about this one…I was 16
Doug Ellis
Senior Vice President
Doug has been with Office Resources for 25 years. As a Senior Vice President Doug works closely with several of our major global and corporate accounts. Doug also works closely with our sales team mentoring and supporting them on their new business opportunities. Doug manages the client relationships and teams on each account. He has a consultative approach in assisting clients realize and optimize their long-term furniture objectives. Some of Doug’s client relationships include Mass General Brigham, Bank of America, Fidelity Investments, Plymouth Rock Assurance, Bottomline Technologies, TD Garden, Boston University and Cytiva, Some recent highlights and project successes include Summit Partners and new corporate headquarters for IDG, Bright Horizons and Analog Devices Inc.
Doug resides in Burlington, MA with his wife Amy. They have three grown children Eddie, Annie and Katherine.
College:
Boston College
Favorite Band:
Foo Fighters
Fun Fact:
Loves Riding Harley Davidson’s
Favorite Car:
My Friend Rob’s C4 Carrera
Susan Evans
Vice President
Susan has been with Office Resources for over 20 years and has over 30 years of industry experience, which includes extensive installation, project management, and account management of major accounts. This experience and dedication to her clients has allowed the long partnerships with her clients to exist. As Vice President, Susan oversees the daily management of her accounts, working collectively with the team to successfully meet all of the project requirements. Susan’s client relationships include Meditech, Debt Exchange, Wells Fargo, Boston Private Bank, Arent Fox, LogMeIn and Synopsis.
Mark Feetham
Senior Account Manager
Mark has been with Office Resources for 15 years, Nov, 2021, and has over 35 years of industry experience. In his role as Senior Account Manager, he closely oversees the daily management of his accounts, working collectively with the team to meet the demands of the client. Mark creates and maintains lasting relations with commercial and state clients, assisting them with space planning, design and solutions for their business requirements and providing alternatives to meet their goals and budget. Mark has been married for over 34 years and has four children, three grandchildren, and a dog named Roscoe.
When I was little I wanted to be:
Professional Athlete, didn’t every little boy ?
If I could travel anywhere it would be:
EVERY STATE IN THE U.S. of A.
Quote or Motto:
“Don’t Quit.”
What would be Impossible to give up:
Golf
Signature Dance Move:
Doesn’t exist yet…
Alison Fernandes
Senior Sales Coordinator
Ali has been with Office Resources for over five years and has ten years of industry experience. As a Sales Coordinator, she is responsible for proposal creation, order placement and review, along with delivery and installation scheduling. Ali coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met from start to finish. When not at work, Ali likes to spend time with her family and friends and enjoys her weekends in the summer in Falmouth.
Happiest When:
At the beach with my husband and two children
Go-To Coffee Shop:
MaryLou’s
Favorite Place You’ve Ever Been:
Paris
College/University:
Saint Anselm’s/Suffolk University
Megan Ferro
Creative Design Lead
As an NCIDQ certified Designer with over eight years of experience, Megan is passionate about helping her clients create unique, dynamic and beautiful spaces that meet the fit, feel and functionality of their organization. As Creative Design Lead, Meg’s role is to approach each project from a creative and strategic perspective and bridge the gap between the minds of creative team members, budget conscious team members and sales team members to ensure an exceptional client experience and successful project. With her strong understanding of the design and furniture languages, Meg works closely with architects, designers and clients to bring their visions to life and curate solutions that support the needs and workstyles of all employees while keeping the desired aesthetic and budget intact. Meg is a direct resource to our industry partners for design specific questions, ideas, concepts and suggestions.
Quote Or Motto:
Everything will be okay in the end. If it’s not okay, it’s not the end.
A Contest You Once Won:
Roller-skating Limbo!
Secret Talent/Fact:
I learned to knit at a work event and now have my own little knitting business!
Proudest Accomplishment:
Passing all three NCIDQ exams on the first try.
Mackenzie Flannigan
Account Manager / Designer
With over eight years of Industry experience, Mackenzie is responsible for making her clients happy with their space, as well as her designer and project manager colleagues confident in her abilities to deliver product on time and on budget. From large international corporations to start-ups, Mackenzie successfully engages with her clients as a furniture consultant, ensuring that each project is executed to meet their goals.
On a lighter note, Mackenzie is a twin ginger aka “Twinger”, and her favorite song is Drops Of Jupiter. She enjoys traveling and trying new things, along with doing at least one thing a month that scares her!
Go-To Binge Show:
Parks + Recreation
What Would Be Impossible To Give Up:
Cheese
Superpower You’d Want:
To Fly
Happiest When:
I am on a boat
Gina Fulginiti
Account Manager
With over 14 years of industry experience, Gina oversees the daily management of her accounts and works collectively with her team to meet the demands of the client. Gina confirms details and client needs so that the project is successfully completed, along with finding cost and time saving product solutions when necessary.
Gina is a member of The Portsmouth Rotary Club which is an organization that focuses on helping their community, and the world at large, unite and succeed in humanity’s common pursuit of health, happiness, personal and professional fulfillment, and peace. Through the Rotary, Gina volunteers at the Christmas Tree sales which is their biggest fundraiser. She volunteers serving meals on holidays at Cross Roads House homeless shelter in Portsmouth, NH. She also welcomes troops passing through Portsmouth on their way to and from Afghanistan or Iraq, or any other areas of conflict in any part of the world.
After living in NYC for 11 years, Gina has relocated to Portsmouth, NH to settle down and start a new life together with her husband. When she is not in the office or in front of her computer, you can find her at the dog park with her toy poodle, Ben or at the theater for a musical, play or ballet!
When I Was Little I Wanted To Be:
Dolphin Trainer in the Florida Keys
Happiest When:
By the sea with loved ones
Favorite Place You’ve Ever Been:
Ravello, Italy
College/University:
New York School of Interior Design
Mirian Garcia
Vice President of Design
Mirian has been with ORI for 16 years and has 29 years of industry experience. In her role as Vice President of Design, she leads a team of 12 designers, overseeing workload design assignments in all offices. Mentors and trains new designers on product specification and design procedures, coordinates training opportunities. She is a hands-on leader that manages the details required to maximize the productivity of the team and individuals. In addition, she collaborates with the sales force as well as clients, designers, architects and other trades. Mirian works on high-level design projects, preliminary design development, creating furniture plans, color renderings, fabric and finish selections. Mirian holds a Bachelor in Science, Interior Design from Wentworth Institute of Technology and is an NCIDQ Certified Interior Designer. Prior to joining ORI, Mirian spent a few years working at a distinguished design and architectural firm in Cambridge MA and a high-end residential firm in Lexington MA. Home is in Chelsea with her husband and two teenage sons.
Favorite Place You’ve Ever Been:
Cape Coral, FL
Proudest Accomplishment:
Becoming a mom
Superpower You’d Want:
To be invisible
Go-To Coffee Shop Or Order:
Starbucks, Venti Iced Coffee Red-Eye, unsweetened
Brent Girolimon
Vice President
With over 15 years of contract furniture experience, Brent has a very strong understanding of client needs and product application. His core business is focused around developing long standing client relationships through trust, integrity, hard work and forward thinking design. Clients appreciate Brent for his high level of customer service and personal attention. Brent was born in Maine, grew up in Rhode Island and now resides in East Boston where he, in his free time, enjoys working on his 1872 Victorian home. With a strong passion for music, he has an extensive collection of vinyl and professional audio equipment.
Favorite Furniture Piece
Knoll Womb chair with ottoman in ultrasuede
Favorite movie time snack
Sourpatch kids
If I could travel anywhere
Europe for a month then to Egypt
When I was little I wanted to grow up and be in what field?
Sales
Nicole Gulardo
Account Manager
Nicole has been with Office Resources for three and a half years and has over eight years of industry experience. In her role as an Account Manager, Nicole is responsible for making her clients happy with their space, as well as her designer and project manager colleagues feeling confident in her abilities to deliver product on time and on budget. Nicole successfully engages with her clients as a furniture consultant, ensuring that each project is executed to meet their goals.
Nicole grew up around Princeton, New Jersey and has one younger brother. She has a passion towards music, so in her free time you can find her at live shows and concerts!
Favorite Knoll Piece:
Pollock Arm Chair
What would be impossible to give up:
Cheese AND Wine
Go-To Coffee Shop or Order:
Remi43 Flower & Coffee – Iced Rose Latte
Happiest When:
I’m spending time with my family
Amy Hainer
Vice President, Architectural Products
Amy has over 19 years of industry experience. In her role as Vice President, Architectural Products, she oversees all aspects of the Architectural Products team. Amy is responsible for creating the teams’ market strategy, curating the product portfolio, providing technical support, and building relationships with architecture/design and general contractor community. Amy’s acts as a consultant for our clients, matching their project needs to the best-suited architectural wall system. Amy not only attends design and preplanning meetings to coordinate technical details, but also oversees projects schedule and installations. Previously, she worked as a Senior Designer and Project Manager for architectural walls at another dealer and was an Interior Designer for both commercial and residential firms. Amy is NCIDQ certified.
Amy enjoys living on a small farm with her husband and rare breeds of goats, pigs, and chickens. They are a great source of entertainment and have made her backyard a very interesting place!
Fun Fact #1
Whenever possible you will find me outdoors skiing, hiking, cycling, surfing, or walking
Fun Fact #2
I once dreamed of being a National Geographic photographer
Fun Fact #3
I once lived in New Zealand and was a kayak guide that took people swimming with dolphins.
Favorite Food
Pizza
Neil Hart
I.T. Manager
Neil has been with Office Resources for over 19 years. As the IT Manager, he is responsible for the purchase, implementation and maintenance of all servers, network and computer hardware along with the installation and configuration of software for all information technology systems. Neil sets up and maintains all data systems and telecommunications systems, implements disaster recovery systems to ensure the integrity of company data and evaluates new technologies and systems to enhance technology services for the company.
Leigh Anne Homewood
Senior Designer
Leigh Anne has been with Office Resources for 23 years and has over 30 years of industry experience. In her role as Senior Designer, Leigh Anne is responsible for preliminary design development, creating full scale design drawings, 3D’s and color renderings, client meetings, and selections of fabrics and finishes if needed. She is also responsible for communication with the architect and all others involved in the project, to help coordinate the furniture with the building requirements. Leigh Anne develops final plans for the client, including detailed installation plans for the installers, and as-builts for any future reconfigurations.
Leigh Anne was born and raised in Nashville, Tennessee, but now resides in New Hampshire with her husband, and her two dachshunds. She has one son, who is attending college at UNOH in Ohio. Leigh Anne spends her free time volunteering for a few of the clubs that she belongs to – many of which contribute to local New England charities that vary from year to year. You can find her and her husband attending car shows with their 1969 GTO convertible or on a motorcycle in the Summer, and snowmobiling in the Winter.
College/University:
Middle Tennessee State University
Most interesting job:
Worked backstage for a show at Opryland Theme Park in Nashville, TN – as a dresser – I helped performers with quick costume changes backstage. So FUN!
When I was little I wanted to be:
A Disney Animator
Favorite Knoll piece:
The Barcelona Chair
Brandon Huff
Designer/Project Manager
With over 20 years of industry experience, Brandon has extensive knowledge of furniture project management and design. Brandon is responsible for space planning, furniture specifications, developing 3D typicals and renderings. Brandon has been a Project Manager + Designer at Office Resources for 12 years and has worked on many projects of various sizes and scope where he would coordinate with sales, project management, and support to provide the best customer service possible. A native of Scarborough Maine, Brandon spends his time with his family hobby farm and gardening.
Favorite Aspect Of Role:
Finding a way to make things work for the client.
When I Was Little I Wanted To Be:
Veterinarian
Favorite Sport:
Soccer
Favorite Meal:
Pizza
John Huntington
Account Manager
John works on our Corporate Accounts Team focusing on our major accounts. He works closely with clients to understand their long term objectives and implement processes to support them. In addition to our corporate accounts, John works with companies in the technology and startup world to design and furnish their first office space. In his role as Account Manager, John has a strong understanding of client needs and product application, which helps him develop new business. John is a member of CoreNet and also serves on the IFMA Logistics committee.
Jen Jardin
Senior Project Manager/Designer
With close to 20 years of industry experience, Jen has extensive knowledge of all aspects of a furniture project from start to completion. As Senior Project Manager + Designer, Jen initially manages the overall design followed by implementation of her projects so all details are intricately known. This ensures that the design and final installation meet the client’s standards and expectations. Jen is NCIDQ certified and is initially responsible for product selections, budgets, space planning, furniture specifications and creating drawings + renderings. At the same time, Jen is also working on the project management portion where she works closely with clients, installers and general contractors to work with the scheduling and logistics for the installation. The final step is the onsite collaboration to bring the project together.
Jen has been at Office Resources since 2006 and has worked on projects of all budgets and sizes. She understands that every project needs the same attention to detail, coordination, and management. Jen frequently works on accounts for Office Resources with many locations throughout the United States and enjoys getting to know her clients.
Despite being born and raised outside of Boston, Jen has lived in Texas with her husband and two young sons for 12 years. In her free time you can find her at her kids sporting events, working out, traveling or relaxing via reality TV.
A Contest You Once Won:
Womb Chair
Favorite Aspect Of Role:
Going on an online furniture deep dive for the perfect piece that checks all the boxes…and finding it.
Secret Talent/Fact:
Fountain of useless information as it relates to pop culture.
Biggest Pet Peeve:
Unformatted or incorrectly formatted Excel spreadsheets…extra bonus points for bad font selection and/or print settings not being setup ☺
Jamie Joncas
Senior Sales Coordinator
Jamie has been with Office Resources for almost ten years. As a Senior Sales Coordinator, her role includes placing and tracking orders, working with vendors on orders, working with clients on any project issues and scheduling and coordinating installs and deliveries. Jamie acts as an informational liaison and coordinator between account managers, project managers, installers, manufacturers, and customers to ensure all requirements are being met. Originally from New Jersey, Jamie now lives in Maine and loves everything about it. She loves yoga, gardening and creating flower arrangements
Happiest When
I’m at the beach!
Go-To Coffee Order
Cold brew with almond milk
Proudest Accomplishment
My two kids (2 yr old Sam and 6 month old Margot)
A Contest You Once Won
Best hula hooper
Timothy Jones
Account Manager
In his role as Account Manager, Tim is responsible for developing new business and managing existing projects. He closely oversees the daily management of his accounts, working collectively with the team to meet the demands of the client. Tim has worked on furniture projects of all scales and he understands that regardless of the size, every project needs the same attention to detail, coordination, and management. Tim is a member of BNI Chapter 29 in New York City, an international referral and networking group.
Alan Kaplan
Senior Sales Executive
With over 40 years of experience in the furniture industry, Alan has serviced major accounts including CBS Viacom, Creative Artist Agency, New York Blood Center and more. He prides himself on having long standing relationships with his clients.
Steffanie Keilty
Senior Project Manager/Designer
Steffanie has over 14 years of industry experience. As a Project Manager and Designer, Steff manages the overall logistics of our projects from order entry until completion to ensure that the specifications and installation meet the client’s standards and expectations. She is responsible for assisting with the initial space planning with the client or architect, drafting floor plans, 3D drawings, renderings, installation drawings and electrical coordination drawings. Additionally, Steff works with the project team to coordinate ship dates and deliveries to site and regularly attends construction meetings.
Steff volunteers for Spaulding Rehabilitation Hospital, helping at Race for Rehab team events, young professionals networking events, as well as running on their Boston Marathon team in 2013, 2014, 2018, 2020 and 2021. Steff has run 7 full marathons (soon to be 8), and over 12 half marathons. Aside from running she enjoys spending time with her husband and two boys, adventuring around the world!
A Goal You'd Like To Accomplish:
Completing an Olympic Length Triathlon
Favorite Color:
Yellow
Inspiration:
My kids; watching them learn and grow inspires me to be a good role model for them to look up to and learn how to be good people who are confident, respectful and compassionate.
Biggest Pet Peeve:
Being late; if you aren’t 5-10 minutes early, you aren’t on time!
Vitaliy Kharitonov
Information Technology Specialist
With over eight years of industry experience, Vitaliy ensures that computer hardware and software, as well as networks and servers, work consistently and correctly. He also installs programs, configures networks and databases, and provides assistance to end users. Vitaliy has worked on projects that included proof of concepts for software and hardware solutions. In addition to being fluent in the tech world, he can also speak fluent Russian!
Favorite Color:
Blue
Favorite Sport:
Football
College/University:
University of Massachusetts Boston
What Would Be Impossible To Give Up:
The internet!
Mona Kumar
Administrative Coordinator
With many years of experience in owning and running day to day operations in an art gallery Mona is able to use her talents at Office Resources as an Admin Coordinator.
Mona was brought up and educated in 3 continents. In her free time she enjoys the ballet, theatre and visiting the Museum of Fine Arts.
College major
Business Administration
Favorite book
Tess of d”Ubervilles
My first Concert
Eric Clapton and Santana
My motto
Just do it!
Chris Leonard
Vice President
Chris has been with Office Resources for almost fifteen years and has over 23 years of industry experience. As Vice President of Sales, Chris manages his client’s experience, coordinating all pertinent project information and overseeing the planning process. He is also responsible for creating new and lasting relationships within a balanced portfolio of commercial, government, healthcare and educational clients. While assisting them with space planning & design solutions. He prides himself in his ability to provide product solutions to meet his client goals and budget. For the last 18 years, Chris has participated in the Pan Mass Challenge. He and his family are committed to “paying it forward “ to the people who have been touched by Dana Farber.
He resides in Foxborough, MA with his wife Becca, three boys, Ollie, Brad and Kyle, and their 2 dogs Otis and Piper.
Fun Fact #1
BS is Psychology & minored in Marketing
Favorite quote:
It’s a tie:
“It is, what it is…”
“I could stand on my head for a few months if I had too”
I also once gave a presentation “while doing a handstand on top of a chair once. I got their attention, made sure they remembered me.
Fun Fact #3
I volunteer for The boxer Rescue. I have been adopting rescued Boxers for the last 15 years. So many great animals need a good home. They deserve a chance to find a good home. I do the home inspections for potential adopters as well as evaluations for the dogs coming into the rescue.
Best advice I ever got:
When faced with making a decision, always choose the one that will allow you to walk down the street with your head held high. You will never be wrong by doing the right thing, even when it’s difficult.
Maddie Lewis
Sales Associate
In Maddie’s role as Account Manager, Maddie is responsible for developing new business and managing existing projects, along with making sure the client is happy with their space while delivering product on time and within their budget. She works together with her team throughout the entire life cycle of a project from preliminary meetings through the final punch list. Maddie closely manages projects of all sizes throughout the country, treating all jobs with the same attention to detail and coordination.
Maddie was born and raised in Scituate, MA and now lives in New York City. She has three younger sisters and a dog named Harley. Maddie is a member of the Broadway Networking Group, CoreNet, and the IIDA. When she isn’t working, Maddie loves to travel, go to the beach, and ski!
College/University
Union College
If You Could Gain Any One Quality Or Ability, What Would It Be?
Mind Reading
Favorite Color
Blue
Go-To Coffee Shop or Order
La Colombe’s Oat Milk Black and Tan
Julia Martineau
Account Manager
Julia has been with Office Resources for over five years after working in the purchasing department in the furniture industry. As an Account Manager, Julia is responsible for the management of existing client relationships, while assisting with new business requests. She serves as a point of contact to respond to and manage the day-to-day needs of her team’s accounts, communicating both budgetary items and project status to her team’s clients. Julia lives on the North Shore and loves spending time with her husband, daughter, and dog.
College/University:
Endicott College
Happiest When:
Relaxing on the beach!
What Would Be Impossible To Give Up:
Cellphone or coffee!
Darlene Masella
Project Services Manager
Darlene has over 27 years of industry experience. In her role as Director of Project Services, Darlene manages the Designers and Project Managers in the New York City office, but is also heavily involved in all aspects of each project. She is responsible for the overall logistics of her projects from order entry until completion to ensure that the specifications and installation meet the client’s standards and expectations. Darlene is involved in preliminary design development, creating full-scale design drawings, 3D’s and color renderings and the selection of fabrics and finishes. Darlene has a Bachelor’s of Interior Design from NYIT. She has been married for 25 years and loves spending time with her husband, son, future daughter-in-law and dog at home!
Hobbies:
Helping my husband rebuild old classic cars, boating and dancing
Something That’s Therapeutic:
Painting the rooms in my house
Caroline Miller
Marketing/Business Development Associate
In Caroline’s role as Marketing / Business Development Associate, Caroline is responsible for brand strategy, internal communication programs, presentation strategy and assists in creative direction for client presentations. In addition to this, Caroline provides extra resources within the A+D community and builds relationships within the brokerage community in Boston.
If I Could Travel Anywhere It Would Be:
Switzerland
Bucket List Item:
Drive cross country!
Go-To Coffee Shop Or Order:
Triple Iced Espresso
When I Was Little I Wanted To Be:
A Journalist & Photographer
Rob Miller
Senior Account Manager
With over seven years of industry experience, Rob closely oversees the daily management of his accounts, working collectively with the team to meet the demands of the client. In his role as Senior Account Manager, Rob has a strong understanding of client needs and product application, which helps him develop new business. He has successfully managed both large and small furniture projects from concept development to installation. Rob is a member of NAIOP and volunteers with Heading Home and Team Impact. Rob was born and raised in Milton, MA and graduated from Boston College. In his free time, Rob likes to spend time with family, travel, golf, ski, read, and spend time on the cape and islands.
Favorite Celebrity
Larry David
Quote or Motto
You try to do the best with what you’ve got and ignore everything else. That’s why horses get blinders in horse racing: You look at the horse next to you, and you lose a step –Jimmy Iovine
Best Concert
Eric Church – Mr. Misunderstood Tour
Do you have a pet?
I have a mini mastiff puppy Layla who thinks shes the queen of South Boston.
Peggy Morales
Senior Project Coordinator
Peggy has almost 22 years of experience in the contract furniture industry. As a Senior Project Coordinator, she has been involved in numerous large corporate accounts, responsible for proposal creation, order placement and review, along with delivery and installation scheduling. Peggy coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met from start to finish. Peggy loves spending time with her family, reading and experimenting in the kitchen! A lover of animals, she has three dogs and a turtle.
When I Was Little I Wanted to be:
Writer and a Teacher
If I could travel anywhere it would be:
Italy
Quote or Motto:
“When life gives you a hundred reasons to break down and cry, show life you have a 1,000 reasons to get up and smile.”
Favorite Movie Line:
“The Greatest trick the Devil ever pulled was convincing the world he didn’t exist” – The Usual Suspects
Secret Talent/Fact:
I was a Double Dutch Jump-Rope Champ
Patricia Morris
Vice President, Administration
Trisha has been with Office Resources for twenty five years and has been involved in numerous large corporate accounts. She is responsible for proposal creation, order placement and review, along with delivery and installation scheduling. Trisha coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met from start to finish.
If I Could Travel Anywhere It Would Be:
Italy
What Would Be Impossible To Give Up:
Coffee
Favorite Knoll Piece:
Womb Chair and Ottoman
Superpower You’d Want:
Fly
Sarah Mortimer
Associate, New Business Development / Account Manager
Sarah Mortimer, in her role in Business Development and Account Management, works to support new and existing business in Maine and New Hampshire. With over 14 years of industry experience on both the dealer and manufacturer side, Sarah has worked on a variety of project types and brings extensive product application and design process knowledge. Sarah works to ensure that each client’s unique needs and expectations are met throughout the entire project process — delivering product on time and within budget. Sarah provides tailored product solutions, coordinates all pertinent information and oversees the planning process from project start to completion.
College/University:
University of Colorado Boulder, CO – Go Buffs!
When I Was Little I Wanted To Be:
A Veterinarian
A Goal You'd Like To Accomplish:
Run a marathon on all 7 continents
Fun Fact:
Spent the night in a Treehouse in Kruger National Park, South Africa. Would not do again!
Neva Murphy
Senior Project Manager
Neva is an interior designer by training and has over 19 years of project management experience. She has worked on local and national accounts and is able to leverage her experience with corporate end users, architects and designers, real estate brokers and procurement managers to meet client expectations. Her knowledge of both the manufacturing and dealer side all her to complete her projects in an effective manner.
Neva received a B.F.A. in Design from the University of Kansas. She is an active alumna with both her university and her fraternity, Kappa Alpha Theta. She enjoys hiking biking, Pilates, the arts and her philanthropic endeavors.
Secret Talent/Fact:
Neva grew up with the sport of curling and has several trophies, and a lot of pins, from her curling days
College/University
University of Kansas
Caroline Murray
HR & Employee Benefits Supervisor
Caroline has been with Office Resources for six years. As the Financial Operations Specialist, she assists with various projects, sales forecasting, and reporting within the finance department. In her role as HR & Employee Benefits Supervisor, Caroline oversees all of the human resources and benefits-related functions of Office Resources, including all compensation and insurance matters. Caroline wears many hats, but enjoys being involved in many different aspects of Office Resources.
Go-To Binge Show:
FRIENDS
College/University:
Stonehill College
Favorite Color:
Purple
What Would Be Impossible To Give Up:
Buffalo Chicken
Mary Ellen Murray
Senior Accounts Payable Coordinator
Mary Ellen has 33 years of industry experience and has been with Office Resources for the last 22 years. In her role as Senior Accounts Payable Coordinator, Mary Ellen is responsible for the majority of the company’s accounts payable function. She worked in the banking industry and spent time at another office furniture dealer before joining the Office Resources team. Along with her husband of over 33 years, Mary Ellen is a proud parent of three wonderful children.
Go-to Coffee Shop and Order:
Dunkin Donuts-Medium Light with 2 sugar
If I Could Travel Anywhere It Would Be:
Hawaii
Favorite Color:
Blue
Proudest Accomplishment:
My Three Children
Heidi Nicholson
Sales Coordinator
Heidi has been with Office Resources for almost 2 years, but has 8+ years of industry experience. As a Sales Coordinator, she is responsible for helping with bid pricing, proposal creation, order entry and review, as well as helping to manage delivery and installation scheduling. Heidi coordinates efforts between Account Managers, Project Managers, installers, manufacturers, and end users. She works both behind the scenes on pertinent organizational correspondence as well as on the front end with the client. Heidi has a BA in American Studies / Spanish from Stonehill College. When not at work, she enjoys going to the beach, attending live concerts, kayaking and spending time with family, friends, and her 3 year old pup Guinness.
If I could travel anywhere it would be to:
Greece
Least favorite food:
Cheese
Favorite Movie Line:
“You’re gonna need a bigger boat!”
Happiest When:
I’m relaxing on the beach with my feet in the warm sand.
Holyn Nickerson
Executive VP, Business Development & Marketing
With 20 years of industry experience Holyn brings a wealth of knowledge and passion for workplace. Holyn is responsible for driving the firm’s strategic business development initiatives in NYC, Boston, Portland and Portsmouth. She works with the team to further expand the Office Resources brand across the A&D, Commercial Real Estate, Project Management and General Contracting sectors. Her passion is to develop the talent of our Junior and Mid-Level Associates to advance their career goals and groom future leaders of our industry. Prior to ORI, Holyn was the Regional Director for Knoll New England where she re-invented the team, pushed outside the box thinking and grew the market. When she’s not brainstorming ideas with marketing, connecting the dots in her network or researching clients, you can find her at home with her husband and three teenagers feeling grateful and content.
How Many States Have You Visited Or Lived In:
38
Favorite Aspect Of Role:
Working with and learning from my colleagues and clients
Hobbies/Interests:
Painting and art in general
Signature Dance Move:
The Elaine
Ben Nottingham
Account Manager
Ben has been an Account Manager with Office Resources for three years. In his role, Ben leads clients through the overall logistics of their projects from order entry until completion to ensure that the specifications and installation meet the client’s standards and expectations.
Favorite Book
Pillars of the Earth
Favorite Color:
Blue
Quote or Motto
Carpe Diem
Favorite Sport
Ice Hockey
Charlie O’Connor
Project Manager
With over 30 years of industry experience, Charlie has extensive knowledge of furniture project management. As Project Manager at Office Resources, he manages the overall logistics of our projects from order entry until completion to ensure that the specifications and installation meet the client’s standards and expectations. Charlie is responsible for managing installation teams in the field, tracking the progress of projects and performing walkthroughs of finished sites. Additionally, he participates in weekly construction meetings that track the progress of projects up to the completion of furniture and is responsible for all non-billable items and final punch lists. A large portion of Charlie’s experience comes from the installation side of the industry where he has previously worked as an installer and foreman. Originally from the Bronx, Charlie now resides in sunny Los Angeles, CA with his two cats, Jack and Honey. He loves hiking the mountains, walking the beaches, movie nights and museums!
Fun Fact #1
Charlie is a Scottish Laird (Lord).
Fun Fact #2
Charlie is a travel Ninja.
Fun Fact #3
Charlie does not swim in the ocean because of his phobia of sharks.
Fun Fact #4
Charlie’s phobia of sharks came very late in life and is probably the result of watching Jaws one too many times as a child.
Jessica Oesterle
Senior Designer
Senior designer, Jessica Oesterle, has 13 years of experience in furniture design and specification for the New York market. Her Industrial Design degree from Kendall College of Art and Design prepared her to find creative solutions that maximize the function and aesthetic of workspaces. She specializes in systems componentry and value engineering to provide accurate, value driven specifications, drawings, and renderings. When not designing, Jessica enjoys writing and traveling with her husband and rescue pit-mix.
College Major
BFA of Industrial Design, with a focus in Functional Woodworking. I’m back in school now, pursuing an MFA in Creative Writing at City College of New York.
Favorite Genre
I love science fiction! Star Trek: The Next Generation, Firefly, and Hitchhiker’s Guide to the Galaxy are the best.
Motto
“If you want to survive out here, you’ve got to know where your towel is.” – Hitchhiker’s Guide to the Galaxy.
First Broadway Musical
Starlight Express! I saw the original on Broadway when I was still in a stroller, and it is my favorite to this day.
Meredith O’Rourke
Account Manager
With over 15 years of industry experience, Meredith oversees the daily management of her accounts and works collectively with her team to meet the demands of each client, while continuing to source new business in the Portsmouth NH and Boston MA Markets. Meredith has a strong understanding of the corporate interiors industry and has helped companies of all sizes successfully navigate the procurement process.
Meredith grew up in Bedford New Hampshire and now lives in Charlestown MA with her husband Brian. When she isn’t working you can find her spending time with her family and traveling.
College/University:
Keene State College
Happiest When:
I am outside, anywhere by the water, and spending time with my family and friends
Hobbies/Interests:
I love decorating and shopping for home décor and clothes. I also love accessories. Especially scarves!
Secret Talent/Fact:
I was a competitive swimmer from the age of 5 through college
Kevin O’Shea
Vice President, Sales, Northern Region
Kevin has 30 years of experience in the commercial interiors industry. Kevin has been with Office Resources for the past 4 years. As a Vice President of Sales, Kevin is responsible for leading our sales teams in the Boston, Portsmouth, and Portland offices. In addition, Kevin leads our Higher Ed sales team across all offices.
Kevin resides in Wenham, MA with his wife Trish and three children. When not at work Kevin enjoys watching his kids play sports and spending time with family and Friends. Over the past decade, Kevin has raised thousands of dollars for the Dana Farber Cancer institute and the Travis Roy Foundation.
College Mascot
Westfield State Fighting Owls
Favorite Athlete
Larry Bird
Favorite Quote
“Your talent determines what you can do. Your motivation determines how much you’re willing to do. Your attitude determines how well you do it.” —Lou Holtz
Alan Ottenstein
Architectural Products Estimator
As an Architectural Products Estimator, Alan is responsible for coordinating with general contractors, designers, manufacturers, and installers to put together proposals for architectural wall projects.
College:
Colby College
Preferred Avenue of Social Media:
Favorite Color:
Green
A Contest You Once Won:
Third Grade Spelling Bee
Kathy Phengrasamy
Senior Designer, NCIDQ #18840, CCIDC #6062, LEED AP
If I Could Travel Anywhere It Would Be:
All of Asia – my parents were from China and traveled to Vietnamese before they continued their large family in Laos, then moved to Thailand. It would be great to follow their path of adventure of both difficult and great times.
Happiest When:
I’m with Family – Parents, Siblings and Kids. The noisier the better.
Quote:
“Generosity brings happiness at every stage of its expression. We experience joy in forming the intention to be generous. We experience joy in the actual act of giving something. And we experience joy in remembering the fact that we have given.” – Buddha
What Would Be Impossible To Give Up:
Carbs! – Rice, bread and noodles.
Francesca Pirraglia
Account Manager
Francesca has over eight years of experience in the contract furniture industry. As an Account Manager, she is responsible for the administrative requirements of the team as well as providing clients with spaces they love while managing their day to day needs. She coordinates with clients, designers and manufacturers throughout the process to make sure the project runs as smooth as possible. With a wide knowledge of product, longstanding relationships with manufacturers and attention to detail, Francesca ensures that each project will meet the clients’ goals functionally and aesthetically and fall within their budgetary needs.
First Concert:
Spice Girls
Secret Talent/Fact:
I memorized every line of the movie, Shrek
Least Favorite Food:
Cilantro
Superpower You’d Want:
Teleportation
Lenny Ribok
Project Manager
Before working at office resources Lenny worked at a HMI dealer called Pivot. As well as working with many tech clients he was a dedicated PM on Pivot’s largest account, Oracle. Responsible for their furniture installation projects, large and small. He also has furniture and PM experience working on the client side with JLL and Informatica. He’s excited to start his new adventure here at ORI.
Go-To Binge Show
90 day fiancé
Favorite Sport
Trail running, Cycling and Corn hole
Secret Fact
We own 4 chickens. If you need eggs let me know
Amy Rydell
Senior Sales Coordinator
With 20 years of industry experience and 17 at Office Resources, Amy coordinates and executes all pertinent correspondence to include tracking and organizational documents, purchase orders, installation paperwork and delivery tickets in her role as Senior Sales Coordinator. She manages all of the administrative requirements of the project team and has been involved in numerous large corporate accounts. Amy volunteers with the Wounded Warrior Project and the Boys + Girls Clubs of Somerville, MA. On a lighter note, Amy has a vast knowledge of obscure movie quotes and would love to travel to Australia.
Happiest When:
With my family
If I Could Travel Anywhere It Would Be:
Back in Time
When I Was Little I Wanted To Be:
A Private Detective
Least Favorite Food:
Seafood
Cathy Sandoval
Senior Project Manager
With over 19 years of industry experience, Cathy has extensive knowledge of furniture project management. As Senior Project Manager, Cathy manages the overall logistics of her projects from order entry until completion to ensure that the specifications and installation meet the client’s standards and expectations. She is responsible for field verifications, reviewing the project floor plan and specifications for proper space planning, maintaining the approved budget, documenting any field changes and supervising the installation progress to ensure proper project completion. Cathy loves to travel and is a member of the National Association of Professional Women, an 850,000-member organization and Forbes voted Top 100 Website for women.
If I Could Travel Anywhere It Would Be:
Dubai
Describe Yourself In Three Words:
outgoing, driven and self motivated
Go-To Binge Show:
Billions
How Many States Have You Visited:
34
Charlie Saputo
Senior Sales Executive
Charlie has over 30 years in the contract furniture industry. As a Senior Sales Executive, he closely oversees the daily management of his accounts, working collectively with the team to meet the demands of the client. Charlie’s portfolio of long-term clients speaks to his reliability and product knowledge. He has successfully managed large furniture projects from concept development to installation. Charlie has lived in New York his entire life and now resides in the Upper East Side of Manhattan. He has been married for eight years and enjoys living in the greatest city in the world.
Quote Or Motto:
In with Anger, Out with Love
Preferred Avenue Of Social Media:
Instagram, Walter_in_nyc , (my kitty’s name is Walter… he doesn’t get out much but I share a lot of cityscape shots from client’s locations.)
What Would Be Impossible To Give Up:
Ice cream… almost any flavor… with our without nuts.
If You Could Gain Any One Quality Or Ability, What Would It Be?:
A strong core… I’ve considered tattooing the shadow of abdominal muscles on my belly.
Kristin Schanbacher
Project Manager
Kristin has a bachelor’s degree in Interior Design, and has been in the furniture and design industry for close to a decade. In her role as a Project Manager, she is responsible for managing the overall project logistics from order entry through completion to ensure that the specifications and installation meet the client’s expectations. Kristin spends part of her time in the field and coordinates with the contractors, designers, and clients throughout the process to make sure the installation runs as smooth and seamless as possible.
Kristin lives in Brooklyn, NY with her boyfriend and 9 year old rescue dog, Sasha. She loves to travel, and is always looking to plan her next globetrotting adventure!
Favorite Knoll Piece:
Womb Chair
When I was Little I Wanted to Be:
A Veterinarian
Happiest When:
I am at the beach
Go-To Binge Show
90 Day Fiancé
Sarah Schoeffler
Product Application Specialist, NCIDQ 34271
Sarah has been with Office Resources for nine years. Through an innovative and creative way of thinking, she enjoys finding new ways of creating spaces that are functional, sustainable, and aesthetically pleasing. As a Product Application Specialist, Sarah works with designers, architects and clients to develop appropriate and creative solutions for furniture project opportunities. She is responsible for space planning, detailed drawings and furniture specifications, 3D drawings and renderings, installation drawings, fabric and finish selection. Sarah is a licensed NCIDQ Interior Designer. She holds a BA in Interior Design from Syracuse University and spent time working within the design industry before joining the Office Resources team in 2012.
Favorite Sport:
Volleyball
Favorite Place You’ve Ever Been:
New Zealand
Best Advice to New Hire:
Ask lots of questions
Favorite Knoll Piece:
Womb Chair
Susie Serrano
Senior Sales & Project Coordinator
Susie has been with Office Resources for over 18 years. As a Senior Sales & Project Coordinator, she is responsible for proposal creation, order placement and review, along with delivery and installation scheduling. Susie coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met from start to finish.
Biggest Pet Peeve:
Not using signals (blinkers when turning) when driving
Go-To Binge Show:
Grace & Frankie
Favorite Movie Line:
You’ll shoot your eye out
Proudest Accomplishment:
My 2 kids
Katia Shairs
Sales Coordinator
Katia has been with ORI for almost 3 years working as a Sales Coordinator in NNE. She is a liaison between account managers, clients, designers, installers, vendors, etc. With over 20 years of inside sales/customer service experience, she loves working with people and taking on different challenges. She has also moonlighted as a server/bartender/caterer for the past 2 decades and still does so occasionally. Her biggest passion is cooking and is happiest when she’s with her family. Originally from the North Shore of MA and have lived in ME for 10 years and loves raising her 5 year old son there.
Proudest Accomplishment:
Being a mother
Last Book Read Or Favorite Book:
Just finished reading The Chronicles of Narnia to my son
Favorite Aspect Of Role:
How dynamic it is
Quote Or Motto:
Keep Calm and Carry On
Susie Sheehan
Senior Designer
As a Senior Designer, Susie is responsible for space planning, furniture specifications and creating floor plans, 3D drawings, and installation drawings. She selects fabric and finishes necessary for the project and attends client meetings to ensure all questions and concerns are taken care of before installation. Prior to Office Resources, Susie worked with a GSA furniture dealer for 10 years as both a senior designer and project manager.
Susie founded an organization called ‘Books and Beanies’ that creates personalized superhero books and superhero beanie hats for young children who are in and out of the hospital and who are real life superheroes. In Susie’s free time, you will find her outdoors with her husband and daughter hiking, camping, or traveling whenever they have the chance!
Favorite Place You’ve Ever Been:
Croatia but I’m also partial to Florence, Italy after studying abroad there in college.
Signature Dance Move:
“The Elaine.” My poor daughter inherited my dance “moves.”
Happiest When:
I’m happiest when I’m with my family and friends, just sitting by a camp fire.
When I Was Little I Wanted To Be:
An interior designer!
Mike Sheehan
Senior Designer
Mike has over 30 years of contract furniture experience. In his role as Senior Designer, Mike advises architects and interior designers on product applications. He is responsible for space planning, detailed drawings and furniture specifications, 3D drawings and renderings, installation drawings, fabric and finish selection, and custom product development. Mike selects fabrics and finishes necessary for the project, generates bills of materials for budgets, bids, and orders, and ensures all client questions and concerns are taken care of prior to installation.
College Major:
BS in Architecture
Fun Fact #2
Over 10 years of experience in residential construction
Favorite Reading Genres:
Science Fiction, Thrillers, Mysteries
Hobbies:
Painting, drawing, sculpture, graphic design
Leticia Silva
Manager, Sales Support & Admin
Letty has over 25 years of industry experience. As a Manager of Sales Support and Admin, she is responsible for managing all aspects of the client services and administration team in the New York City office. Letty coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met from start to finish. Letty loves to travel and if she could go anywhere, it would be Bora Bora.
Best Advice to New Hire:
Don’t be afraid to ask questions.
If You Could Gain Any One Quality Or Ability, What Would It Be?:
Ability to clone myself so I can be at two places at once and accomplish more. Never enough hours in the day to do it all.
Favorite Hobby You Picked Up During Covid-19:
Crafting
Happiest When:
I’m spending time with my family
Maggie Smith
Senior Designer/Account Manager
Maggie has been with Office Resources for four years and has over fifteen years of industry experience, she is the jack of all furniture trades! As both an Account Manager and Designer, it is Maggie’s responsibility to do whatever needs to be done in order to meet client requests and expectations. If a client needs a designer, she can assist with selections, specifications, etc. If a client needs a Project Manager, she can create schedules, assist with questions, and keep projects on track. In addition to this, she also ensures clients are happy with their products and services. Maggie meets with clients and end user groups fairly regularly to review new opportunities and ongoing projects!
Maggie has two young and very active kids. Her daughter plays ice hockey, so when she is not at the office, you can find her at a rink. Her son plays football and likes to try various sports. Maggie also has a black and white Dachshund Terrier Mix who is 4 years old and is a rescue from Tennessee. Maggie also enjoys volunteering at her children’s schools whenever she has the time!
College/University:
Wentworth Institute of Technology
If I Could Travel Anywhere It Would Be:
New Zealand, where my grandmother was born and raised
Favorite Emoji:
Laughing Face
Signature Dance Move:
Ballroom Dancing
Rob Tenaglia
Managing Principal
Rob has been with Office Resources for 22 years and brings over 26 years of industry experience to his role as Managing Principal. Rob is responsible for overseeing the direction of the sales force, customer service & project management teams, vendor and manufacturing relations, training and development, sales forecasting, strategic business planning, contract and pricing issues and long term planning. Prior to Office Resources, Rob was the East Coast Divisional Manager for Kimball Office Furniture and is currently active in IIDA, CoreNet, CBA and IFMA. Rob is a supporter of the MIRACLE Foundation, Marisa’s Mission, The Pan-Mass Challenge, Team Impact and various other charities. Rob enjoys golf, and boating with his family and friends.
Quote Or Motto:
“It takes a single idea and a commitment to action to move the world. As long as you have that, you can do virtually anything.”
Ideal Weekday Lunch Spot:
Cabbage Key
Favorite Knoll Piece:
Womb Chair
If I Could Travel Anywhere It Would Be:
Italy
Samantha Torres
Senior Coordinator
Samantha has been with Office Resources for three years. As a Senior Project Coordinator, she has been involved in numerous large corporate accounts, responsible for proposal creation, order placement and review, along with delivery and installation scheduling. She coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met from start to finish.
Favorite Sport:
Basketball
Favorite Place You’ve Ever Been:
Two places so far, Paris and Malta
Favorite Color:
Khaki Green
Describe Yourself In Three Words:
Practical, Supportive, Self-Reliant
Jeffrey Tuck
Senior Sales Executive
Jeff has over 35 years of industry experience. As a Senior Sales Executive, he manages his client’s experience, coordinating all pertinent project information and overseeing the planning process. Jeff is also responsible for creating new and lasting relationships, assisting them with space planning, design and solutions for their business requirements and providing alternatives to meet their goals and budget. He has successfully managed both large and small furniture projects from concept development to installation. Jeff is married with one son and daughter and loves spending time with his grandchildren.
Favorite meal:
sushi
Best advice to new hire:
treat everyone with the same respect.
Biggest Pet Peeve:
people being late.
Favorite place ever been:
Lake Como, Italy
Katie Valencius
Account Manager
Katie started at Office Resources in October of 2021 and has 3 years of industry experience. As an Account Manager, Katie uses her creativity and detail oriented approach to help clients achieve their workplace goals. She is involved with the entire life cycle of a project from the initial design planning stage through final punch list. Katie works alongside design and project management to closely manage all project specifics so that each install is completed on time and on budget.
Katie grew up on the South Shore and currently resides in Dorchester. In her free time, she enjoys running, gardening and reading at the beach. Katie is a member of CoreNet and also serves on the WWIRE committee.
Favorite Knoll Piece:
Bertoia Diamond Chair
College/University:
Providence College
Favorite Place You’ve Ever Been:
Seville, Spain
Most adventurous activity:
Hiking a volcano and seeing the lava flow in Hawaii!
Sylvia Vega
Senior Sales Coordinator
Sylvia has been with Office Resources for over five years after previously working as a senior administrative assistant at Ferguson Enterprises. As a Senior Sales Coordinator, she is responsible for proposal creation, order entry and review, along with delivery and installation scheduling. Sylvia coordinates efforts between account managers, project managers, installers, manufacturers, and customers, while also executing all pertinent correspondence including organizational documents, purchase orders, installation paperwork and delivery tickets to ensure all requirements are being met.
A graduate of Smith College, Sylvia supports the Animal Rescue League of Boston, the Animal Humane Society and World Wildlife Federation. Sylvia was born and raised in NYC, but now resides in Boston, where she enjoys swimming, reading, watching old movies and spending time with her family.
When I Was Little I Wanted To Be:
A Veterinarian
Favorite Color:
Blue
Favorite Place You’ve Ever Been:
Queensland, Australia
Go-To Binge Show:
The Office
Cassie Vogelsang
Account/Project Manager
Cassie started at Office Resources in July 2021 and has a decade of industry experience. In her role as Account/Project Manager, Cassie is responsible for providing her clients with spaces they love and managing their day to day needs while working alongside design, project management and customer service teams. With a wide knowledge of product, longstanding relationships with manufacturers and attention to detail, Cassie will ensure that each project will meet clients’ goals functionally and aesthetically and fall within their budgetary needs.
Cassie grew up on Long Island and has three siblings. She lives on the Upper East Side and loves spending time her time at the beach, running, snowboarding, traveling or hanging with family and friends.
College/University:
Siena College
Proudest Accomplishment:
Ran the 2015 NYC Marathon
Preferred Avenue Of Social Media:
Happiest When:
I’m at the beach
Beth Whaley
Senior Account Manager
Beth has over 30 years of industry experience. In her role as Vice President, Beth closely oversees the daily management of her accounts in the Maine market, working collectively with the team to meet the demands of the client. Beth has extensive product knowledge and has successfully managed both large and small furniture projects from concept development to installation. Additionally, she is responsible for developing new business and oversees the internal operations of the Portland office.
Beth is the former Vice President of the McAuley Softball Boosters and a volunteer through the Purple and Gold Athletic Boosters at Cheverus High School. She has been married to her husband Matt for 30 years and lives in South Portland with Ace, her black lab. Beth has two adult children, Taylor who lives and works in Asheville, NC and Jack who has begun his career as a Financial Planner in the Greater Boston Area.
Hobbies
Traveling, yoga, hiking, a good book and spending time on Long Island in Casco Bay
When I was little I wanted to be:
“A boss like my dad”
College:
UNH Wildcats
Quote or Motto:
“Things happen for a reason.”
Yim Wong
Revenue Accounting Manager
Yim has been with Office Resources for over six years and has over 20 years of industry experience. As a Revenue Accounting Manager, Yim manages the revenue recognition process, backlogs, sales tax, accounts receivable and cash receipts. She has B.S. in Business Management from Lesley University and previously worked at another dealer in various accounting roles. Yim lives in Newton, MA with her husband and three children. She volunteers at the local schools as a librarian and with other fundraising efforts. She loves trying new food and spending time with her family!
When I was little I wanted to be:
Teacher
What would be impossible to give up:
Milk tea
Favorite hobby picked up during covid-19:
Sewing
Rebecca Zeman
Sales Associate
Having a life-long passion for architecture and design,Rebecca is constantly inspired by the creativity she encounters working at OR. She finds collaborating with our partners in the A+D community to create unique, design-driven work environments to be very rewarding, and something she considers herself lucky to be able to do every day.
Prior to joining OR, Rebecca worked with a Knoll dealer in San Francisco, where she resided for over a decade. While she misses having the redwoods and wine country in her backyard, Rebecca am now thrilled to have New England summers and be surrounded by the historical architecture of Boston.
Favorite Knoll Piece:
Bertoia Diamond Chair
If You Could Gain Any One Quality Or Ability, What Would It Be?:
To be easily fluent in multiple languages – I have struggled with this for years!
Favorite Place You’ve Ever Been:
Angkor Wat, Cambodia
Superpower You’d Want:
Teleportation
Join Our Team
We’re proud of our culture. We work hard, but have fun. We’re passionate, enthusiastic, collaborative and creative. If this sounds like you, check out our open positions.